Ask your customers
How much would you recommend our company to your friends and family?
Enter a number of respondents0
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Detractors
Passives
Promoters
Calculator
Net Promoter Score
Calculate your NPS by simulating your detractors, neutral clients and promoters, getting your score following the key metric of customer experience in the world.
What is NPS?
The Net Promoter Score Customer Experience Metric was born in a Harvard Business Review in the US as the simplest way to measure customer experience and loyalty.
To use the NPS Calculator you must use a simplified search model focused on 02 questions:
'On a scale of 0 to 10, how much would you recommend our company to a friend?'. And the second is a request for customer comment.
Detracting Customers - Notes 0 to 06
Neutral Customers - Notes 07 and 08
Clients Promotores - Notes 09 and 10
